ABOUT WILD DOG SOLUTIONS
Wild Dog Solutions. A new name with familiar faces from the Deeplake ANZ team.
At Wild Dog Solutions we specialise in digital solutions for community, local and state government housing providers.
Our products are selected from the best available on the market to help you enable your digital transformation strategy.
From communication via SMS & email through to Tenant Portals and giving Staff offline access to information when they are out of the office, we cover all the bases.
Scroll down to find out more about our products and services (from business analysis through to implementation) or if you've read enough then contact us to arrange an online demonstration.
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OUR SOLUTIONS
Simple ideas, beautifully executed
24 * 7 Self Service for Tenants
Web App to access Tenant Information
Log Repairs
View Rent Statements
Make Payments
Every CHP we talk too, regardless of size (micro to massive) has 3 main things they want Tenants to be able to do:
Access Rent Statements & Balance - online
Log a Repair - online
Make secure payments - online
Tenant Portal allows them to do this and much more.
Tenant Portal is a Web App that runs on any web browser, allowing Tenants to self service most of their common enquiries and the CHP to provide online access to information.
24 * 7 Self Service for Tenants
Automate Tenant Communication
Reduce Postage Costs
Improved Survey Responses
Organisations that use SMS to create conversations with Tenants save money and improve satisfaction.
Fact.
Intelligent Messaging can automatically send an SMS message based on an event in your housing management system (e.g. an arrears balance or a work order appointment), this allows staff to focus on tenants and takes away the mundane, time heavy tasks such as chasing arrears or confirming contractor visits.
We can do this over email or the best combination of the two.
Web Forms work Offline or Online
Use for Surveys, Tenant Meetings, Reviews
150 standard forms
Able to create your own forms
Your Housing Systems have a wealth of information in them that your organisation has spent many years and hundreds of thousands of dollars collecting.
Staff need and want to be more mobile, they want more time in front of Tenants. But their productivity is hampered by not having easy access to information they need on a device that suits how they want to work.
Our Web Forms read data from your housing system, populating the forms the Staff member uses with relevant information. They can then work offline or online and changes can be written back to the system, PDFs created and emailed when they connect to the Internet again.
Work Offline or Online
Use to create Services, Contacts and track interactions
Define the KPIs you need and Report on Outcomes
When a Service Provider offers support services to Clients (whether they are tenants or not) one of their common challenges is tracking the information that's generated and more importantly recording and reporting on the Outcomes of those services.
Our Supporting People App allows you to define the Services, Contacts and even costs that you are providing to Clients and then record details of meetings with them, Outcomes that have been agreed and track progress over time.
You can generate reports with Web Charts showing client Progress against objectives to make reporting internally or with external partners a simple task.
STAFF PORTAL
24 * 7 Mobile Access
View your most common functions
Read and update Tenant & Asset data
Your Housing Management System is probably your largest IT investment. Its got so much useful information that you have spent years cultivating and growing it.
With Staff Portal your staff can not only see that information when they are out of the office, but update it as well.
Welcome to Staff Portal, it can read from the HMS and update it in real time.
WHAT'S NEXT?
We're always looking for the next big thing
One of the benefits of being independent is that we are always looking for the next useful product.
Not because its the only product, but because its the best solution to a particular problem that our customers have identified.
CONTACT US
07 5641 0208
